We Improve Lives Through Quality, Caring, Reliable Service
At Abrio Home Care, we improve our customers’ lives each day through thoughtful and meaningful interaction and care that help people live a fully engaged life. Locally owned and operated, we are deeply rooted in the Arizona communities we serve. We have been providing reliable, compassionate home care for older adults and people with developmental disabilities for over 25 years since we opened our first location in Flagstaff. Since then, our highly trained team has been delivering care throughout Arizona that celebrates and honors the differences and unique life experiences of each individual we have the privilege of supporting.
Mission
Our mission is to nurture and improve the human experience.
Vision
To be the provider and employer of choice in the communities we serve.
Our Promise
We promise to preserve choice and increase independence for our customers by delivering compassionate, reliable and innovative services that honor dignity and an ongoing commitment to living a full and engaged life.
Core Values
- Service Excellence: We consistently and competently meet expectations and deliver on our promises to customers, their loved ones, and our team members.
- Empathetic Focus: We work to understand each other’s perspectives and provide support and assistance with respect and dignity.
- Trust: We earn and maintain confidence in our ability to fulfill our promises and to resolve issues fairly.
- Integrity: We do what’s right and not what’s easy, even when no one is watching.
- Purpose: We get to know each person as an individual and help them find, embrace and stay connected to their purpose.
Meet Our Leadership
Rick Hargrove
Chief Executive Officer and Vice President
Rick serves to set the course for the Abrio family of companies and provides strategic leadership and guidance for the organization and its operational leaders. Part of the organization for 15 years, Rick has served as Abrio’s CEO since 2018, where he has helped grow the company.
Growing up, Rick’s aunt was a forerunner in the deinstitutionalization of people with developmental disabilities where Rick was exposed to the importance of this work from an early age. Although not originally planning to serve in this area, Rick found himself drawn to the mission to bring dignity and respect to people when they most need it.
Rick has served as the Chair, Vice-Chair and Treasurer for the Arizona Association of Providers for People with Disabilities (AAPPD). Before his career in home care, Rick served in the Navy for eight years as a submarine sailor.
When he is not working, Rick likes to travel, flip real estate and watch football with his spouse.
Cindy McClung
Founder and President
After operating Abrio for 20 years, Cindy has moved into a semi-retired position. Most of her time is focused on ensuring Abrio remains loyal to our mission and our values. Cindy loves knowing that our clients are receiving the same level of care that she would have wanted her mother to receive back before home care was available.
Times have changed so much since she was young, and Cindy sees the positives of both then and now. She likes knowing that she’s sharing wisdom from the past and the present with her children and grandchildren, so they can make positive and safe choices as they grow up. Her favorite saying to them is, “Evaluate the consequences of your choices, and if you can live with the consequences, good or bad, move forward with confidence.”
In her spare time, Cindy loves spending time with her family, horses, and dogs.
Sarah Bree
Chief Operating Officer
With over 25 years of experience in the human services field, Sarah Bree brings a wealth of knowledge and leadership to her role as Chief Operating Officer at Abrio Home Care. For more than 20 of those years, Sarah has served in various directorial positions, where she has honed her expertise in managing and improving service delivery to individuals in need of care.
Sarah’s educational background in social work has provided her with a solid foundation in understanding the complex needs of the individuals and families we serve. Her passion for making a difference is evident in her commitment to ensuring that Abrio Home Care consistently provides the highest quality of care to clients, while fostering a supportive and empowering environment for staff.
As COO, Sarah is dedicated to strategic leadership, operational excellence, and driving continuous improvement across all aspects of the organization. She is deeply committed to the values of compassion, integrity, and respect in all of her work, and strives to make a positive impact on the lives of those we serve every day.
In her spare time, Sarah enjoys gardening, spending quality time with her family, and doting on her beloved dachshunds.
Teri Rademacher
Regional Director
Teri’s role is to provide support and guidance to area offices in Arizona. Her focus is to ensure that Abrio Home Care exceeds expectations in providing exceptionally caring, reliable, and innovative home care services that nurture and improve the human experience of the individuals we serve. She especially enjoys encouraging meaningful interaction by meeting each client and learning their life story.
In her free time, you’ll find her spending time with her wonderful family, including her husband of 43 years, her two sons, and five grandchildren. She also enjoys being creative by sewing, scrapbooking, and cooking.
Service has always been important to Teri. Throughout her life, she has served in many organizations. Her priority is to do her very best to make someone’s day better. Dr. Seuss said it best, “Unless someone like you cares a whole awful lot, nothing is going to get better. It’s not.”
Edgar Torres
Regional Director
Edgar Torres serves as Regional Director at Abrio Home Care, bringing a strong clinical foundation and a proven track record of operational leadership. He holds degrees in Psychology and Health Science. Edgar has maintained his certifications as a Certified Nursing Assistant (CNA), Restorative Nursing Assistant (RNA), and Home Health Aide (HHA).
With extensive experience in assisted living and memory care, Edgar has developed a deep understanding of both quality client care and effective team leadership.
Edgar has led teams of multiple managers, consistently demonstrating the ability to navigate complex situations, support staff development, and drive performance with a balance of accountability and empathy. His leadership style is grounded in active listening, collaboration, and a commitment to fostering strong, engaged teams.
In his role as Regional Director, Edgar is dedicated to supporting and empowering team members across his region, ensuring the delivery of compassionate, reliable, and personalized care that defines Abrio Home Care.
Edgar was born and raised in Palm Springs, California, and now resides in Flagstaff with his significant other and their newborn son. In his free time, he enjoys training in Brazilian Jiu-Jitsu, baking sourdough, and spending time with his dog, Ollie.
Caregivers That You Can Trust
The foundation of a meaningful caregiving relationship is built on trust. At Abrio Home Care, a leading provider of elder care in Mesa and surrounding areas, we earn that trust by hiring highly qualified and compassionate care professionals who share our passion for empowering and improving the lives of the individuals we serve.
Our care team consists of home health aides, certified nursing assistants, care managers, and home care experts who are bonded, insured, and certified under the Arizona Direct Care Worker certification.
For your protection and peace of mind, each member of our staff is vetted through extensive interviews, comprehensive criminal background checks, driving record checks, drug screening, and class 1 fingerprint clearance from the Arizona Department of Public Safety.
Once hired, all Abrio Home Care team members complete a hands-on training and orientation process. Our process includes state-mandated direct care training, CPR training, and first aid and developmental disability training. This ensures that all caregivers can meet and exceed the diverse needs of our customers.
Our entire team of caregivers are committed to providing you with professional elder care in Mesa, Kingman, Phoenix, Yuma, Prescott, and throughout many other Arizona communities. Call us at 877-71-ABRIO for more information or to start care services.