Guarding Older Adults Against the Dangers of AI Voice Cloning Scams

A woman frowns as she listens to one of the latest AI voice cloning scams on the phone.
These tips will help protect older loved ones from the latest AI voice cloning scams.

Scams targeting older adults are nothing new. Some of the common tactics employed by scammers include:

  • The lottery or prize scam, where older adults receive fake notifications claiming they have won a lottery or prize and need to pay a fee to claim their winnings.
  • Fraudulent telemarketers who manipulate older individuals into making unnecessary purchases or donations.
  • Tech support scams, where scammers pose as computer technicians, convincing victims to grant remote access to their devices.
  • Romance scams, where perpetrators build false relationships to extract money.
  • Home improvement and contractor fraud, where individuals offer services but fail to deliver or overcharge for subpar work.
  • And many more!

Yet as technology advances, so do the tactics of scammers looking to exploit vulnerable individuals. One concerning new trend is the rise of AI voice cloning scams, particularly targeting older adults. This latest version of the “grandparent scam” takes the threat to a whole new level, making it imperative for all of us to be informed and aware of what to watch for to stay safe.

What Are AI Voice Cloning Scams?

AI voice cloning scams involve the malicious use of artificial intelligence technology to replicate and mimic the voices of individuals, often targeting unsuspecting victims, including older adults. In these scams, cybercriminals leverage sophisticated technology to generate lifelike imitations of a person’s voice, allowing them to impersonate family members or trusted individuals. The perpetrators then use these cloned voices to deceive targets into believing they are communicating with someone they know and trust. Common scenarios include fake relatives claiming to be in urgent need of financial assistance or perpetrating other forms of fraud, compelling the older adult to act swiftly in an attempt to help their perceived loved one.

Recognizing the Signs

To effectively combat these sophisticated scams, it’s imperative for older adults and their family members to be well-versed in recognizing the telltale signs of AI voice cloning deception. Beyond sudden requests for money, heightened vigilance should be exercised when detecting a sense of urgency in the caller’s tone. Additionally, paying attention to inconsistencies in the information provided can be a key indicator of fraudulent intent. Encourage older adults to trust their instincts and question any communication that triggers suspicion.

Implementing Safety Measures

Practical steps to enhance the security of older adults begins with reinforcing the basics of online safety. In addition to encouraging the use of unique passwords and enabling two-factor authentication, older adults should be educated on the importance of never sharing personal information over the phone without verification. There are several ways to accomplish this. First, consider coming up with a family “code word” that only those closest to the older adult will know. If the individual is suspicious about whether a caller is a scammer or not, they can ask the person to tell them the code word. Another safety measure is to tell the caller that you are going to hang up and call them right back. This is one simple and surefire way to confirm that the caller is who they say they are.

As with any potential threat, education is key. Speak with older loved ones to let them know about the latest scam, and go over ways to ensure they are vigilant, protected, and safe.

At Abrio Home Care, we place the highest priority on senior safety. Our caregivers are fully trained and experienced in helping older adults stay safe from scammers and other threats. Contact us at 877-71-ABRIO to request a free in-home consultation to learn more about our home care services and how they can help improve both safety and quality of life for someone you love. We’re pleased to serve older adults throughout Phoenix, Yuma, Mesa, and the surrounding areas. Visit our Locations page to see if we’re available to help in your area.